1. INFORMATION COLLECTED BY US
Personal Information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register to use this portal, express an interest in obtaining information about us or our portal, when you participate in activities related to the portal (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names; phone numbers; mailing addresses; email addresses; job titles; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit / credit card numbers; and other similar information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect information described in the section called “SOCIAL LOGINS” below.
Information automatically collected
In short: Some information – such as your Internet Protocol (IP) address and/ or browser and device characteristics – is collected automatically when you utilize our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
·Log and Usage Data. Log and usage is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
·Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, the device data may include information such as your IP address (proxy server), device and application identification numbers, location, browser type, hardware model internet service provider and/or mobile carrier, operating system and system configuration information.
·Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected through our App
In short: We collect information regarding your geo-location, mobile device, push notifications, when you use our App.
If you use our App, we also collect the following information:
·Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you must do so in your device’s settings.
·Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model internet service provider and/or mobile carrier and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and information about the features of our App you accessed.
·Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Information collected through our App is primarily needed to maintain the security and operation of our website/App, for troubleshooting and for our internal analytics and reporting purposes.
Information collected from other sources
In short: We may collect limited data from public databases, marketing partners, social media platforms and other outside sources.
In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for targeted advertising and event promotion. If you interact with us on a social media platform using a social media account (e.g. Facebook or Twitter), we receive personal information about you such as your name, email address and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.
2. HOW WE USE YOUR INFORMATION
In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
·To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (s) (such as Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and the logon process for the performance of the contract. See the section below headed “SOCIAL LOGINS” for further information.
·To post testimonials. We post testimonials about our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial, please contact us at email@example.com and be sure to include your name, testimonial, location and contact information.
·Request feedback. We may use information to request feedback and to contact you about your use of our Services.
·To enable user-to-user communications. We use your information in order to enable user-to-user communications with each user’s consent.
·To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
·To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions and policies.
·To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
·To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
·To respond to legal requests and prevent harm. If we receive a court order or other legal request, we may need to inspect the data we hold to determine how to respond.
·Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.
·Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
·To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested Service.
·To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with use of our Services.
·To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise, we will collect personal information from you. You can opt-out of our marketing emails at any time (see them “YOUR PRIVACY RIGHTS”below).
·Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interest and/or location and to measure its effectiveness.
·For other business purposes. We may use your information for other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. In circumstances where we would have to use identifiable personal information, we will not do so without your consent.
3. SHARING YOUR INFORMATION
In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfill business obligations.
We may process or share your data that we hold based on the following basis:
·Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
·Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
·Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
·Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order or legal process such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
·Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
·Business Transfer. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
·Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. They may also share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
·Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit or use the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
·Third-Party Business Entities. We may share your information with our business partners to offer you certain products, services or promotions.
·Advert Wall. Our App may display a third-party hosted “Advert Wall.” Such an advert wall allows third-party advertisers to offer gifts or other items to users in return for the acceptance and completion of an advertisement offer. Such a wall may appear on our portal or App and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an advert wall, you will be brought to an external website belonging to other persons and will leave our site/App. Please note that we do not control third-party websites and have no responsibility in relation to the content of such websites. The inclusion of a link towards a third-party website does not imply an endorsement by us of such websites and we will not be liable for any loss or damage caused by the use of such websites. In addition, when you access any third-party website, please understand that your rights while accessing and using those websites will be governed by the privacy notice and terms of service relating to the use of those websites. Thus we shall not be responsible for any liability incurred as a result of your acceptance of offers provided by third-party websites you access via our website/App.
4. WHO WE SHARE YOUR INFORMATION WITH
In short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled “CONTACT US ABOUT THIS NOTICE”
·Advertising, Direct Marketing and Lead Generation
Bing Ads and Google AdSense
·Communicate and Chat with users
Facebook Customer Chat and LiveChat
Google Site Search, TripAdvisor widget and YouTube video embed
·Data Backup and Security
Dropbox Backup and Google Drive Backup
·Use Account Registration and Authentication
Facebook Login and Google Sign-in
·User Commenting and Forums
·Web and Mobile Analytics
Shopify and WordPress.com
·Any other company or entity that may be necessary for us to be able to carry out our Services.
5. COOKIES AND OTHER TRACKING TECHNOLOGIES
6. GOOGLE MAPS PLATFORM APIs?
In short: Yes, we use Google Maps Platform APIs for the purpose of providing better service.
We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes:
For a full list of what we use information for, please see the previous section titled “HOW WE USE YOUR INFORMATION“ and “SHARING YOUR INFORMATION”. We obtain and store on your device (‘cache’) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
The Google Maps Platform APIs that we use store and access cookies and other information on your devices.
7. SOCIAL LOGINS
In short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you regarding the relevant Services. Please note that we do not control and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that your review their privacy notice to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.
8. INTERNATIONAL TRANSFER OF YOUR INFORMATION
In short: We may transfer, store and process your information in countries other than your own.
Our servers are located in Ghana, Nigeria, South Africa, Kenya, Algeria, Ethiopia, Rwanda, Sierra Leone, Senegal, Botswana, Zambia, Zimbabwe, Malawi, Burkina Faso, Togo, Cote d’Ivoire, Cameroon, United Arab Emirates, United Kingdom, United States, Namibia, Gambia, Mauritius, Morocco, Benin, Tanzania, Egypt, Tunisia, Mali, Niger, Congo, Lesotho, Central African Republic, Chad, Cabo Verde, Sao TOME and Principe, Seychelles, South Sudan, Sudan, Angola, Uganda, Guinea-Bissau, Guinea, Equatorial Guinea, Liberia, Libya, Madagascar, Mozambique, Somalia, Eritrea and Gabon. If you are accessing our Services from outside Ghana, Nigeria, South Africa, Kenya, Algeria, Ethiopia, Rwanda, Sierra Leone, Senegal, Botswana, Zambia, Zimbabwe, Malawi, Burkina Faso, Togo, Cote d’Ivoire, Cameroon, United Arab Emirates, United Kingdom, United States, Namibia, Gambia, Mauritius, Morocco, Benin, Tanzania, Egypt, Tunisia, Mali, Niger, Congo, Central African Republic, Lesotho, Swaziland, Chad, Cabo Verde, Sao Tome and Principe, Seychelles, South Sudan, Sudan, Angola, Uganda, Guinea-Bissau, Guinea, Equatorial Guinea, Liberia, Libya, Madagascar, Mozambique, Somalia, Eritrea and Gabon please be aware that your information may be transferred to, stored and processed by us in our facilities and by those third parties with whom we may share your personal information (see “SHARING YOUR INFORMATION” above), in Algeria, Benin, Burkina Faso, Burundi, Cabo Verde, Cameroon, Congo, Cote d’Ivoire, Egypt, Equatorial Guinea, Gabon, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan Swaziland, Tanzania, Togo, Uganda, United Arab Emirates, United Kingdom, United States, Zambia, Zimbabwe and other countries.
9. OUR STANCE ON THIRD-PARTY WEBSITES
In short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our website.
The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice.
We are not responsible for the content or privacy and security practices and policies on any third-parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third-parties and contact them directly to respond to your questions.
10. HOW LONG WE KEEP YOUR INFORMATION
In short: We keep your information for as long as necessary to fulfill the purpose outlined in this privacy notice unless otherwise required by law.
We will only keep personal information as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
11. HOW WE KEEP YOUR INFORMATION SAFE
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
12. COLLECTION OF INFORMATION FROM MINORS
In short: We do not knowingly collect data from or market to children under 18 years of age unless we receive consent from their parents or legal guardians.
We do not knowingly solicit data from or market to children under 18 years of age without consent from their parents of legal guardians. By using the portal, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected without prior consent from legal guardian, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at firstname.lastname@example.org
13. YOUR PRIVACY RIGHTS
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our portal.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests or for other non-marketing purposes. To otherwise opt-out you may.
·Access your account settings and update your preferences.
·Contact us using the contact information provided.
14. CONTROLS FOR DO-NOT-TRACK FEATURES.
Most web browsers, some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve months:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, Internet Protocol address, email address and account name.
B. Commercial information
Transaction information, purchase history, financial details and payment information.
C. Biometric information
Fingerprints and voiceprints.
D. Internet or other similar
Browsing history, search history, online behavior, interest data and interactions with our and other websites, applications, systems and advertisements.
E. Geolocation data
F. Audio, electronic, visual, thermal olfactory or similar information
Images and audio, video or call recordings created in connection with our business activities.
G. Professional or employment-related information
Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us.
H. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about for example, an individual’s preferences and characteristics
We may also collect other personal information outside of these categories in instances where you interact with us in-person, online or by phone or mail.
How do we use and share your personal information?
Kadodo Africa of Suku Technologies collects and shares your personal information through:
·Targeting cookies/Marketing cookies
·Social media cookies
·Click redirects: ____________.
·Social media plugins: _______________. We use social media features, such as the Facebook Like button and widget such as the ‘Share This’ button on our Website. Such features may process your Internet Protocol (IP) address and track which page you are visiting on our website. We may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the Services. Social media features and widgets may be hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and consequently the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of these transmitted data as well as their additional processing.
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at email@example.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. The contracts will have privacy and confidentiality provisions that will ensure that information we share with them is not used for purposes other than what we agree should be used for. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.
Kadodo Africa of Suku Technologies has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.
·Category A. Identifiers such as contact details, like real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address and account name.
·Category B. Commercial information such as transaction information, purchase history, financial details and payment information.
·Category C. Biometric information such as fingerprints and voiceprints.
·Category D. Internet or other similar search such as browsing history, search history, online behavior, interest data and interactions with our and other websites, applications, systems and advertisements.
·Category E. Geolocation data such as device location.
·Category F. Audio, electronic, visual, thermal olfactory or similar information such as images and audio, video or call recordings created in connection with our business activities.
·Category G. Professional or employment-related information such as business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us.
·Category H. Inferences drawn from any of the collected personal information listed above to create a profile or summary about for example, an individual’s preferences and characteristics.
The categories of the third-parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHO WE SHARE YOUR INFORMATION WITH”
Your rights with respect to your personal data
Right to request deletion of the data – Request to delete
You can ask for the deletion of your personal information. if you ask to delete your personal information, we will respect your request and delete your personal information subject to certain exceptions provided by law, such as (but not limited to) the exercise by another customer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to be informed – Request to know
Depending on the circumstances, you have a right to know:
·whether we collect and use your personal information;
·the categories of personal information that we collect;
·the purposes for which the collected personal information is used;
·whether we sell your personal information to third parties;
·the categories of personal information that we sold or disclosed for business purpose;
·the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
·the business or commercial purpose for collecting or selling personal information
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your private rights.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from information already obtained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud prevention purposes. We will delete such additional provided information as soon as we finish verifying you.
Other privacy rights
·you may object to the processing of your personal data
·you may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the data
·you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at firstname.lastname@example.org by visiting email@example.com or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
17. CONTACT US
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Desire Sackitey, by email at firstname.lastname@example.org by phone at +233302903220
18. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
To request to review, update or delete your personal information please visit _______________. We will respond to your request within 30days.